Francis Goh

Francis Goh

CEO & Founder

Hehsed

Francis Goh is the former CEO and the Singapore Managing Director and Partner at Mercer. Francis has more than twenty years of international experience in the technology and energy industries, having had numerous P&L and high impact leadership roles with global leaders such as Accenture, SAP, HP, Microsoft and ExxonMobil. During this time, Francis has worked across Asia, Europe and the United States.

Hehsed is a digital consulting company that assists businesses to realize their top digital potential by creating a culture of innovation, designing digital customer experiences and developing a digital transformation strategy, digital human capital, digital social & marketing strategy. At Hehsed, we combine strategy consultants with in-house high calibre digital experts to provide high quality services to our clients.

Francis specializes in the areas of emerging solutions, breakthrough business models and innovation. He has a proven track record in building high-performance teams and overachieving both revenue and profit targets consistently. He has a strong reputation for developing and deploying new business go-to-market strategies across sales, operations and resource management. Francis is a hands-on leader with deep solution and value-selling expertise across a broad spectrum of clients in the Asia Pacific region across industries such as Oil & Gas, FSI, telco, manufacturing and the government. Francis is passionate about recruiting, managing and coaching high-performing talent. He is also a recognized keynote speaker and is frequently invited to speak at various industry platforms.

As a trainer who specializes in Digital Transformation, business strategies and leadership, Francis is a Guest Lecturer at the Nanyang Business School Fellow MBA program.

Francis holds an Honors degree in Mechanical Engineering, an MBA and a PhD in International Management.

Francis will be presenting the topic of:
“Innovative Customer Experience in the Digital era”
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