Jo Maxwell

Jo Maxwell

National Relationships

National Retail Association

Jo Maxwell’s a born and bred retailer. Since joining the NRA as Program Manager, Industry Trainer and Assessor in 2013, Jo has earned a reputation among members and trainees for being a consummate professional who takes great pride in delivering progressive outcomes, and who will go out of her way to uncover hidden student and member needs, and create a bespoke solution for whatever challenge comes her way.

It’s a rare skill Jo’s been able to cultivate through extensive mentorship and guidance from business leaders in visual merchandising, performance management, leadership, training/assessment and adult education.

Now stepping into a new role as the NRA’s National Relationship Manager, Jo is tapping back into her customer service roots, and is looking forward to enhancing experiences for existing partners; leveraging networks; working with the technical teams in generating and developing new ideas; and building relationships with new members.

 

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